Terms of sale
In force as of 18 July 2026.
1. Purpose
These terms of sale (the "Terms") govern the provision, by ND-09, operating the WeDispatch service (the "Publisher"), of its services for automatically turning articles into audio format (the "Service"), to any individual or legal entity acting in a professional capacity who subscribes to it (the "Client"). Any subscription implies unreserved acceptance of these Terms.
2. Definitions
- Service: the WeDispatch platform and its interfaces (API, plugin, player, client area) used to generate and distribute audio versions of articles.
- Plan: the offer subscribed to by the Client, setting its quota and features, as presented on the Pricing page.
- Quota: the monthly volume allowed by the Plan, expressed in credits. One credit opens 1,000 characters of text submitted for synthesis, and it opens at the very first character; beyond that, one more credit per started block. A credit serves equally to generate an article or to correct a passage of one.
- Account: the Client's personal area, protected by their credentials.
- Content: the article text the Client submits to the Service.
3. Description of the Service
The Service automatically generates an audio version (and, depending on the Plan, a short video version) of the Client's articles, from the text provided. It supplies a player that can be embedded in the Client's site and offers several integration methods (WordPress plugin, API, RSS-feed discovery). The Service is provided remotely, as hosted software (SaaS); no local installation is required.
4. Account, access and free trial
Access to the Service requires creating an Account. The Client is responsible for keeping their credentials and API keys confidential, and for any use made with them. A free offer, limited to a small monthly test volume, allows the Service to be evaluated before any paid subscription; it carries no obligation to buy and may be changed or withdrawn at any time.
5. Plans, quotas and overage
The Plans, their quotas and features are described on the Pricing page, which forms an integral part of these Terms. The Quota renews each month and does not carry over from one month to the next. When the monthly Quota is reached, generation is suspended until the monthly renewal or until an upgrade to a higher Plan. Correcting an already-generated article consumes credits under the same rule as a generation, in proportion to the replacement text; the cost is stated to the Customer and requires their explicit consent before it is carried out.
6. Prices
Prices are stated in euros and exclusive of tax; applicable VAT is added at the rate in force. The applicable prices are those shown on the Pricing page on the day of subscription. The Publisher may change its prices; any change has no effect on the period already paid and applies at the following renewal, the Client being informed beforehand.
7. Subscription, term, renewal and termination
The subscription is taken out for a monthly or annual period, as chosen by the Client, and renews automatically for periods of the same length. Either party may terminate as of the end of the current period from the client area or by simple written request. Termination takes effect at the end of the period already paid, without pro-rata refund of the period begun, unless a mandatory legal provision states otherwise.
8. Payment and payment default
Payment is made by bank card (through the provider Stripe) or by the electronic payment methods offered in the client area. It is due at each period's renewal date. In the event of a payment default or incident, the Publisher may suspend access to the Service after informing the Client, until the situation is resolved.
9. No right of withdrawal (professional Client)
The Service is intended exclusively for professionals, in the course of their business. The right of withdrawal available to consumers therefore does not apply. The free trial offer lets the Client evaluate the Service before committing.
10. Client obligations and responsibilities
The Client warrants that it holds all the rights required over the Content it submits and that such Content is lawful. It shall refrain from any fraudulent, abusive or automated use aimed at circumventing quotas or disrupting the Service. The Client remains solely responsible for the Content it publishes and for its compliance with applicable law.
Signature voice (voice cloning). Where the Client requests the creation of a synthetic voice from the voice of a natural person, it warrants that it holds and provides, prior to any cloning, that person's written authorisation, covering the capture of their voice, its reproduction by synthesis and its use to voice the Client's content. The cloned voice is reserved for the Client's account and is never offered to third parties. It is withdrawn without delay at the request of the Client or of the person concerned; already-published content is not affected unless requested otherwise. The Client indemnifies the Publisher against any claim by the person whose voice is cloned based on the absence or inadequacy of that authorisation.
11. Intellectual property
The Publisher retains all intellectual property rights in the Service, its technologies and its interfaces; it grants the Client a personal, non-exclusive and non-transferable right of use for the duration of the subscription. The Client retains all rights in its Content and in the audio files generated from it, which it may freely distribute in the course of its business.
12. Personal data
The processing of personal data is described in the Privacy Policy, which sets out the data processed, its purposes, retention periods and the rights of the Client and data subjects under the GDPR. The Publisher acts as a processor for the Content entrusted to it, for the sole purpose of operating the Service.
13. Subprocessors and hosting
Application data and audio files are hosted within the European Union. Voice synthesis is operated by a provider established in the United States, which constitutes a transfer outside the European Union governed by contract; this is detailed in the Privacy Policy. The Client is deemed to have read it before submitting any Content.
14. Availability, maintenance and evolution
The Publisher uses reasonable means to ensure the availability of the Service, without guaranteeing uninterrupted operation. It may carry out maintenance and evolve the Service's features, taking care not to substantially degrade the essential characteristics of the subscribed Plan.
15. Warranties and limitation of liability
The Service, in particular the quality of the voice synthesis, is provided as is, according to the state of the art. The Publisher cannot be held liable for indirect damages. In any event, and except in the case of gross negligence or wilful misconduct, the Publisher's liability under these Terms is capped at the amounts actually paid by the Client during the twelve months preceding the triggering event.
16. Suspension
The Publisher may suspend access to the Service, reversibly, in the event of payment default, unlawful or abusive use, or a risk to the security or stability of the Service. The suspension is lifted as soon as its cause has ceased.
17. Reversibility and return of data
At the end of the contractual relationship, the Client may request the return or deletion of its Content and the generated files. These are kept for the duration of the contract, then deleted on request, under the conditions set out in the Privacy Policy.
18. Force majeure
Neither party may be held liable for a failure caused by an event of force majeure within the meaning of Article 1218 of the French Civil Code and the case law of the French courts.
19. Amendment of the Terms
The Publisher may amend these Terms. The applicable Terms are those in force on the day of subscription or renewal. Any substantial change is brought to the Client's attention, who may terminate if they do not accept it.
20. Governing law and dispute resolution
These Terms are governed by French law. In the event of a dispute and failing an amicable agreement, the courts of Paris shall have exclusive jurisdiction, notwithstanding a plurality of defendants or third-party proceedings.
21. Contact
For any question regarding these Terms: contact@wedispatch.fr · ND-09 (WeDispatch), Hameau d'Anos, 09800 Saint-Lary, France.
This English version is provided for convenience. The French version prevails in the event of any discrepancy.